Privacy Policy

This Privacy Policy explains how Garage Case (hereafter referred to as "we", "our website" or "Garage Case") collects, uses, stores, and protects personal data on our website https://garage-case.com. This policy is prepared in accordance with the principles of the Turkish KVKK (Personal Data Protection Law No. 6698) and the European GDPR (General Data Protection Regulation).

1. Information We Collect

When you visit our site, we may collect the following categories of information directly or indirectly:

• Personal Data: Name, surname, email address, phone number, billing/shipping address, and other details provided during order or contact form submission.
• Communication Data: Content of your messages, emails, or customer support inquiries.
• Technical & Usage Data: IP address, browser type and version, device details, operating system, visit timestamps, page views, cookies, and analytics data.
• Payment Information: Payment details processed by third-party payment providers (we do not store credit card information on our servers).

2. How We Use Your Data

The collected data may be used for the following purposes:

• Processing orders, tracking payments, and managing deliveries.
• Providing customer support and handling user requests.
• Improving our services, website, and user experience.
• Complying with legal obligations and resolving disputes.
• Sending newsletters, promotions, or marketing updates (only with your consent).
• Ensuring security, fraud detection, and misuse prevention.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance performance, remember preferences, and deliver analytics and advertising services. You can disable cookies through your browser settings, but some parts of the site may not function properly if you do so.

4. Sharing of Personal Data

Garage Case does not sell your personal data to third parties. However, data may be shared under the following circumstances:

• Service Providers: Shipping companies, payment processors, hosting providers, and analytics tools — data shared only to the extent necessary to provide services.
• Legal Requirements: When required by law, court order, or official authority requests.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred with appropriate safeguards and prior notice.

5. Data Retention

Your personal data will be retained only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. After the retention period, your data will be deleted, destroyed, or anonymized.

6. Data Security

We apply appropriate technical and administrative measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include access controls, secure server configurations, and encryption practices. However, please note that no online transmission is 100% secure, and users should exercise caution when sharing sensitive information.

7. International Data Transfers

Your data may be transferred to and processed on servers located outside your country of residence. Such transfers will comply with applicable data protection regulations and include adequate safeguards to protect your information.

8. Your Rights (KVKK & GDPR)

Under the KVKK and GDPR, you have the following rights:

• To learn whether your personal data is being processed;
• To request information about the processing of your data;
• To know the purpose of data processing and whether it is being used appropriately;
• To learn the third parties to whom data has been transferred domestically or abroad;
• To request correction of incomplete or inaccurate data;
• To request deletion or destruction of personal data when legal conditions are met;
• To request restriction of processing in certain cases;
• To request a copy of your data or its transfer to another controller (data portability);
• To object to the processing of your data or withdraw consent at any time.

To exercise any of these rights or to obtain more information, please contact us using the details below. Requests will be answered within the legal time frame.

9. Third-Party Links

Our website may contain links to external websites. Garage Case is not responsible for the privacy practices of such sites. We recommend reviewing their respective privacy policies.

10. Advertising & Analytics

We may use third-party tools such as Google Analytics or Facebook Pixel for analytics and advertising. These services may collect anonymous or device-based identifiers using cookies or similar technologies. Your explicit consent will be requested for personalized advertising.

11. Policy Updates

We may update this Privacy Policy from time to time. Any significant changes will be announced on this page with an updated “Last Updated” date.